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Prepay Top-Up Receipts/Invoice

New Poster
Posts: 1
Registered: ‎25-01-2018

Prepay Top-Up Receipts/Invoice

by cbsubr New Poster
Message 1 of 3 (1,113 Views)

Hello, I was wondering if it is possible to get a receipt/invoice if we top up a prepay mobile account online?

Community Manager
Posts: 3,115
Registered: ‎02-02-2013

Re: Prepay Top-Up Receipts/Invoice

by Community Manager Community Manager
Message 2 of 3 (1,103 Views)

@cbsubr

Generally the answer is no, but if you've used a credit card or voucher then naturally they act as proof of purchase. You will get a TXT confirming theTop Up.

 

Product Owner AI & Automated Support
Vodafone New Zealand
New Poster
Posts: 1
Registered: ‎19-11-2018

Re: Prepay Top-Up Receipts/Invoice

by BronTill New Poster
Message 3 of 3 (300 Views)

Hi,

 

Can you confirm you refuse to issue a tax invoice for a top-up?

 

I think it is illegal and even if not that is such a poor practice I am leaving Vodafone unless I can get my tax invoices for the last year.

 

Cheers,

Bron Till

 

 

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