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Pre payed wrong number ,old number still active .

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New Poster
Dubt
Posts: 1
Registered: ‎15-11-2018

Pre payed wrong number ,old number still active .
by Dubt New Poster

‎15-11-2018 06:22 AM

Message 1 of 2 (755 Views)
I threw my phone into the sea when I was fishing. Then when I got a new sim card it has my old number on the usage and summary page.saying it has credit etc. Any who,I was topping the new number up and was short 10 to get the plan I wanted,so deposited another 10. But it went onto my old number and brought the plan on that number but not my new number, the one I wanted to be topped up.??? Wtf did I do and what do I do???
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Retired Staff
MikeHales
Posts: 3,178
Registered: ‎02-02-2013

Re: Pre payed wrong number ,old number still active .
by MikeHales Retired Staff

‎27-11-2018 09:32 PM

Message 2 of 2 (680 Views)

@Dubt

 

Did you get the old number moved to the new SIM? SOunds like you have two numbers?
m

Product Owner AI & Automated Support
Vodafone New Zealand
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