Please close my account

New Poster
Posts: 1
Registered: ‎18-05-2018

Please close my account

[ Edited ]
by MaxFitzgerald New Poster
Message 1 of 2 (957 Views)

Hi there,


I have moved overseas and need to cancel my Vodafone account - number <removed>.


I will resume when I get back to New Zealand, I just do not want to be paying monthly bills for a sim card I am not currently using.


Kind regards,

Community Manager
Community Manager
Posts: 1,565
Registered: ‎01-03-2012

Re: Please close my account

by Community Manager Community Manager
Message 2 of 2 (910 Views)

Hi Max, is your mobile an on-account mobile? Unfortunately you can't just close the account with a forum post, it's best to speak to someone in our billing team so they can make sure your account doesn't have outstanding termination fees, etc.

  • 1 Reply
  • 2y ago
  • 0 Kudos
  • 2 Contributors