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Password Resets not Working

New Poster
Posts: 1
Registered: ‎06-03-2018

Password Resets not Working

by Gilly New Poster
Message 1 of 2 (946 Views)

I have been trying to log into My Vodafone but my password is not working and every time I try to reset it, I get the same error about the password not being secure enough. 

I have tried many variations of varying complexity but nothing is being accepted.

Would love some help.

Thanks!

Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: Password Resets not Working

by MikeHales Retired Staff
Message 2 of 2 (892 Views)

@Gilly

Apologies we're working on a fix. In the meantime, use just a hyphen or fullstop as a special character.

m

Product Owner AI & Automated Support
Vodafone New Zealand
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