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My number is not valid

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Posts: 1
Registered: ‎11-11-2019

My number is not valid

by PattananPengdum New Poster
Message 1 of 3 (86 Views)

Hello,,

  

Im Patt. I used number 0211555066 in NewZealand about 2 years. In Last Nov I move on Thailand. I normally used this sim card one time per month for get OTP transfer ANZ banking oversea but this month I cant get Vodafone Signal when i change to Vodafone so I cant transfer fund online banking. How can i do about my number ? now i cant top up online this number.Help me please.

 

Thank you

PATT

pattanan.tang@gmail.com

Retired Staff
Posts: 21,085
Registered: ‎06-08-2008

Re: My number is not valid

[ Edited ]
by johnr Retired Staff
Message 2 of 3 (84 Views)

@PattananPengdum  To keep a Prepaid mobile number active you need to topup with $20 once every 12 months

 

If you don't then the number is deactivated 1 month later as per the Prepaid terms and conditions

 

Also please delete your email address from your post!

Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out www.geekzone.co.nz
Retired Staff
Posts: 21,085
Registered: ‎06-08-2008

Re: My number is not valid

by johnr Retired Staff
Message 3 of 3 (59 Views)

Here is a link to the Prepaid T&Cs

 

https://www.vodafone.co.nz/legal/terms-conditions/prepay/

Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out www.geekzone.co.nz
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