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My Vodafone App and Account access

New Poster
Posts: 1
Registered: ‎20-08-2018

My Vodafone App and Account access

by RueStatham New Poster
Message 1 of 2 (527 Views)

I'm so over this useless service......

How many Customer service reps do I need to speak to, to get a resolution? (lovely people, not their fault)

Ever since Vodafone updated to email login:

Can't stay logged in to my account, online, for more than 60secs; and can't access any of the Plan services (apparently I'm not authorized  - what to access my own account).

And as far as the mobile app is concerned, it's an absolute joke; what's the point - can't even login to that at all

 

How about Vodafone Beta testing the systems before rolling them out?

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Business Ninja Adept
Posts: 947
Registered: ‎30-07-2009

Re: My Vodafone App and Account access

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 2 (498 Views)

Hi @RueStatham

 

Sorry to hear you've been having issues. Is this still a problem? Can you please click on my name and PM me your name, mobile number and four digit PIN (please do not post this info on the community).

 

Regards

 

Rochelle

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