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My Vodafone App Not Working!

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Starter Poster
Posts: 4
Registered: ‎18-07-2015
Accepted Solution

My Vodafone App Not Working!

[ Edited ]
by WoodCharles Starter Poster
Message 1 of 5 (7,609 Views)

The MyVodafone App wont connect says "Sorry we are experincing technical difficulties"

 

I have rebooted, deleted the App, tried calling the call center, but they just hang up

 

this has gone on for over 2 weeks and need to topup the family prepay phone

 

what do I do?

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Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: My Vodafone App Not Working!

by MikeHales Retired Staff
Message 2 of 5 (7,597 Views)

@WoodCharles

Apologies for that. You can Top Up and Prepay mobile here. No need to log in.

Cheers

Product Owner AI & Automated Support
Vodafone New Zealand
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Posts: 4
Registered: ‎18-07-2015

Re: My Vodafone App Not Working!

by WoodCharles Starter Poster
Message 3 of 5 (8,101 Views)

that work today, wouldn't last w/e -tried 3-4 times

 

what about the MY Vodafone App, is that now dead ?

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Posts: 3,178
Registered: ‎02-02-2013

Re: My Vodafone App Not Working!

by MikeHales Retired Staff
Message 4 of 5 (7,580 Views)

No, should be fine - Android or Apple?

Product Owner AI & Automated Support
Vodafone New Zealand
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Starter Poster
Posts: 4
Registered: ‎18-07-2015

My Vodafone App Not Working!

by WoodCharles Starter Poster
Message 5 of 5 (7,603 Views)

The MyVodafone App wont connect says "Sorry we are experincing technical difficulties"

 

I have rebooted, deleted the App, tried calling the call center, but they just hang up

 

this has gone on for over 2 weeks and need to topup the family prepay phone

 

what do I do

 

thanks, Charles

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