28-03-2018 10:30 AM
I have been trying to reset my password on MyVodafone but it will not work - keeps saying my password is not secure enough - have tried multiple options. I just want to login and pay my bill. Can you send me a PDF with account details so I can pay? Also want to change from on account to prepay. Thanks
04-04-2018 12:45 PM
This is still not resolved. Can Ninja please PM me so you can email me a copy of my bill to pay.
Still getting the below error message when trying to reset my password:
08-04-2018 09:23 AM
Still waiting for this to be resolved; first raised 29 March.... still getting the same error message. Surprised no one from Vodafone has contacted me - I want to pay my bill; better not get charged a late fee!
08-04-2018 09:32 AM
I had issuses with this last year and brought it to their attention only to be told it was "fixed"
Not sure if you have tried the "forgot my passwrod" option.?
Frankly nothing is ever "fixed" with vodafone.!!
09-04-2018 01:36 PM
Thanks for that. Yes have been using the 'forgot my password' option, first it says they are having technical issues, then it says my password is not strong enough...looks like I am having to phone them and be on hold for 20mins...!
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