Currenly to add a interest free payment you pretty much have to re do the entire plan like for me I get a $10 discount every month and if I try and get a phone on interest free payments online I loose that discount the only way to do it without lossing it is via Retention. is there plans to make adding the interest free payments not affect plan and addons?
Very sad that it's done this way. I wanted to get the iphone XS Max and interest free payments so I called retention to see about getting it done while retaining my $10 discount and they said they can't and I would loose my discount. I guess it's a way you get people to upgrade to more expensive plans now I can't get that phone as it would muck my plan up I have a good plan I don't want to loose that discount. they said they don't give any discounts anymore just the free netflix for a year promo. It would be nice if this was done how spark do it... it can be added onto any existing plan they don't have to touch the plan.