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Interest Free payments and the way the system is configured to add this

Expert Contributor
Posts: 691
Registered: ‎21-05-2015

Interest Free payments and the way the system is configured to add this

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by Expert Contributor Expert Contributor
Message 1 of 4 (500 Views)

Hi Team

 

 

Currenly to add a interest free payment you pretty much have to re do the entire plan like for me I get a $10 discount every month and if I try and get a phone on interest free payments online I loose that discount the only way to do it without lossing it is via Retention. is there plans to make adding the interest free payments not affect plan and addons?

 

Thanks

 

~ Chris

Community Manager
Posts: 3,142
Registered: ‎02-02-2013

Re: Interest Free payments and the way the system is configured to add this

by Community Manager Community Manager
Message 2 of 4 (416 Views)

@Christopher

 

Many thanks for the post and feedback. The interest-free payments are an optional part of a new plan and unfortunately cannot be added to existing plans.

 

m

Product Owner AI & Automated Support
Vodafone New Zealand
Starter Poster
Posts: 5
Registered: ‎10-04-2009

Re: Interest Free payments and the way the system is configured to add this

by danyw Starter Poster
Message 3 of 4 (92 Views)

I was just thinking about this today. Are there any plans to offer the interest free phone purchase to current plan holders?

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Community Manager
Posts: 3,142
Registered: ‎02-02-2013

Re: Interest Free payments and the way the system is configured to add this

by Community Manager Community Manager
Message 4 of 4 (89 Views)

@danyw

 

No, you would need to re-sign onto one of the new plans in order to get interest-free on a new mobile.

 

Cheers

 

m

Product Owner AI & Automated Support
Vodafone New Zealand
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