My Vodafone

[ccw105]

Hi, before IHug was shut down I received instructions from Vodafone to have my Ihug mail redirected this has worked fine until recently its stop does anyone know why.

[DavidKelly]

i have been told by vodi manila! that they have stopped forwarding emails and that the forwarding service was never going to be indefinite. Not what the press release said !

Maybe some one from Vodafone NZ can confirm the status but then is there any one actually here in NZ if so how do you contact them ?

[sebastianbd · Accepted solution]

Hi 

There is an issue with email forwarding which is under investigation at High Priority now.

[hatrat]

Same problem with me - it stopped forwarding ihug emails during the weekend and then came back again around 2pm today but has just failed again.

I have some clients who will not change to my new email address despite numeroius requests - that is why I need the re-direct.

My understanding was that the ihug forwarding would not be for a limited period of time - the deal was that if you remained with Vodafone they would continue to forward ihug mail. If they stop doing this then there is no reason to remain with Vodafone. 

[JonS1]

Works for me now

[Jaymcee]

Mine hasn’t worked for the last 24 hours and still not working this morning. 

Any more information on this?

[sebastianbd]

The issue I mentioned earlier this week was already resolved way earlier this week. No known issue with the platform at this stage.

Suggest you call and get a fault logged for your issue so this can be investigated.

Thanks.

[Jaymcee]

Thanks for the response.
Will log a fault.
I am getting some through but certainly not all (have sent myself numerous test ones that have not come through).