Reply

How to view NZ Best Minutes on My Vodafone app - On Account

Highlighted
Starter Poster
Posts: 6
Registered: ‎05-02-2015

How to view NZ Best Minutes on My Vodafone app - On Account

[ Edited ]
by NLS Starter Poster
Message 1 of 7 (978 Views)

Hi, since the My Vodafone app was updated I can no longer view the minutes I have left for my NZ Best Mate and have to ring 777 to hear it over the phone. How can I view these in the app please?

Highlighted
Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: How to view NZ Best Minutes on My Vodafone app - On Accoint

by MikeHales Retired Staff
Message 2 of 7 (963 Views)

@NLS

I'll pass on your feedback. In the meantime, you can free TXT myaddons to 756 and we'll txt you back your balances etc.

Cheers

m

Product Owner AI & Automated Support
Vodafone New Zealand
Highlighted
Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: How to view NZ Best Minutes on My Vodafone app - On Accoint

by MikeHales Retired Staff
Message 3 of 7 (961 Views)

@NLS

Apologies, just reread. That TXT command works for Prepay. NZ Best Minutes or BestMate?

m

Product Owner AI & Automated Support
Vodafone New Zealand
Highlighted
Starter Poster
Posts: 6
Registered: ‎05-02-2015

Re: How to view NZ Best Minutes on My Vodafone app - On Account

by NLS Starter Poster
Message 4 of 7 (951 Views)
For NZ BESTMATE please
Posted from Generic Android 2.0
Highlighted
Business Ninja Adept
Posts: 2,123
Registered: ‎30-09-2014

Re: How to view NZ Best Minutes on My Vodafone app - On Account

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 5 of 7 (945 Views)
BAL to 777 should respond with bestmate mins balance on PostPay.

Thanks
Sebastian
NOC Engineer | Vodafone NZ
Posted from Apple iPhone
Highlighted
Starter Poster
Posts: 6
Registered: ‎05-02-2015

Re: How to view NZ Best Minutes on My Vodafone app - On Account

by NLS Starter Poster
Message 6 of 7 (935 Views)
Hi. Unfortunately I have tried that and it doesn't work. It gives me the texts but not the mins from some strange reason, see below:
Bal remaining until 11/08/18:
No exp nat. mins:3
Mthly NZBestMate TXTs:1000
Mthly NZ/Aus mins:248
Posted from Generic Android 2.0
Highlighted
Business Ninja Adept
Posts: 2,123
Registered: ‎30-09-2014

Re: How to view NZ Best Minutes on My Vodafone app - On Account

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 7 of 7 (914 Views)

@NLSPlease private message me your number... I will check it...

NOC Engineer | Vodafone NZ
Stats
  • 6 Replies
  • 2y ago
  • 979 Views
  • 1 Kudo
  • 3 Contributors