07-04-2018 05:01 PM
I so am living in the US and need to close down my account but do not have access to a international phone to call NZ
Can a VF person in NZ help me with this ASAP
09-04-2018 03:30 PM
Hi @Jb3, please send me a private message with your customer information and account details and as much detail about your request as possible. Someone will be in touch as soon as able.
09-04-2018 04:57 PM last edited 10-04-2018 04:22 PM by Lon
Thank you for replying to my request for help
Edit: removed customer info
10-04-2018 04:23 PM - edited 10-04-2018 04:26 PM
Thanks for the info - I removed it from your post, because you can never be too careful with personal information.
I have passed your request along to our online care team, someone will be in touch soon!
20-04-2018 05:58 PM
24-04-2018 03:42 AM
I phoned Vodafone about 5 or 6 weeks ago to close my account, and was told to take my Set Box/ 2 Modems/ a Router and the control, They were all handed in to the Lower Hutt branch. My account num 651702 I handed them in on the 4th April .I have just received an account for $279.80 Which is definetly wrong. Hope you can fix it up for me . Thanks W F Boulter.
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