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Fibre Connection

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Registered: ‎20-08-2018

Fibre Connection

by CarolynLivingstone New Poster
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Hi

 

Over a month ago we had Fibre Broadband installed.  Firstly the landline would only allow calls to be made.  A two hour phone call later we could receive and make landline calls.  Two days later a message has been left on the landline and the usual way of collecting a message failed to work.  Another two hour phone call and it was explained a different methid is needed to access messages.  The message was lost and to date messages cannot be left of the landline.   I do not have time to spend two hours on the phone to have this service fixed.   The service received has been well below what I would expect and unless this is rectified by the end of this month without me spending hours on the telephone I will find another provider.

I also want the account changed to my name not my previous employer.

 

Carolyn Livingstone

Account 15837734

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