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Data allowance renewal

Starter Poster
Posts: 2
Registered: ‎01-05-2019

Data allowance renewal

by HyukjoonLee Starter Poster
Message 1 of 2 (199 Views)

Hi,

 

I am on the Red+ BYO plan and I joined this plan in mid April. Today is the first of May, but the data allwance did not renew yet. Isn't it supposed to renew on the first day of each month?

Starter Poster
Posts: 14
Registered: ‎15-04-2019

Re: Data allowance renewal

by michaelhales Starter Poster
Message 2 of 2 (164 Views)

@HyukjoonLee 

 

No, it will renew on the monthly repeat date i.e. mid-April sign up means a mid-May renewal.

Cheers

Mike

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