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Credit Card

Starter Poster
Posts: 5
Registered: ‎02-03-2015

Credit Card

by DeniseCull Starter Poster
Message 1 of 4 (844 Views)

I have set up my credit card details twice for direct debit of monthly broadband/homephone bills. How can I delete one to ensure that only one direct debit is made

Retired Staff
Posts: 3,178
Registered: ‎01-02-2013

Re: Credit Card

by MikeHales Retired Staff
Message 2 of 4 (827 Views)

@DeniseCull

Same credit card for same account but set up twice?

Product Owner AI & Automated Support
Vodafone New Zealand
Starter Poster
Posts: 5
Registered: ‎02-03-2015

Re: Credit Card

by DeniseCull Starter Poster
Message 3 of 4 (824 Views)

Yes both set up in February 2018.

Retired Staff
Posts: 3,178
Registered: ‎01-02-2013

Re: Credit Card

by MikeHales Retired Staff
Message 4 of 4 (821 Views)

@DeniseCull

Message me - click on my name - with the account number and I'll hook into the payments team to make sure only one DD active.

Cheers

m

Product Owner AI & Automated Support
Vodafone New Zealand
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