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Cannot log in to a Customer zone

Starter Poster
Posts: 2
Registered: ‎14-03-2019

Cannot log in to a Customer zone

by bachbk_1611 Starter Poster
Message 1 of 6 (475 Views)

I tried to log in to the "Customer Zoe" but it kept saying  "

Request Entity Too Large

A request entity is longer than the server can handle."

I tried all possible browsers: Chrome, FireFox, Safari, IE but none of them works.

Retired Staff
Posts: 3,178
Registered: ‎01-02-2013

Re: Cannot log in to a Customer zone

by MikeHales Retired Staff
Message 2 of 6 (451 Views)

Apologies, sounds like our server has thrown a wobbly, will raise a support ticket to review.

Thanks for raising the point.

m

Product Owner AI & Automated Support
Vodafone New Zealand
Trusted Partner
Posts: 996
Registered: ‎25-06-2012

Re: Cannot log in to a Customer zone

[ Edited ]
by Trusted Partner Trusted Partner
Message 3 of 6 (418 Views)

@MikeHalesSame error message for me trying to log into customer zone, Called customer service last week and they told me it was by browser / computer. Gave up in the end!

 

@bachbk_1611Don't let Vodafone customer service tell you it's your / PC issue as it's not

 

Same error message happening this evening @JasonParis

 

Is this issue going to be looked into?

 

 

Trusted Partner
Posts: 996
Registered: ‎25-06-2012

Re: Cannot log in to a Customer zone

by Trusted Partner Trusted Partner
Message 4 of 6 (402 Views)

Here is a thread on geekzone of my experience calling Vodafone

 

https://www.geekzone.co.nz/forums.asp?forumid=40&topicid=248293

 

Trusted Partner
Posts: 996
Registered: ‎25-06-2012

Re: Cannot log in to a Customer zone

by Trusted Partner Trusted Partner
Message 5 of 6 (349 Views)

and the error still continues

Starter Poster
Posts: 2
Registered: ‎14-03-2019

Re: Cannot log in to a Customer zone

by bachbk_1611 Starter Poster
Message 6 of 6 (347 Views)

Yep, the problem is still there, and I cannot set up my payment.

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