My Vodafone

[Dusty2000]

I need to update my logon to be my email address however I can't do that because I used my email address for my old broadband internet connection.

And I can't add the internet connection to My Vodafone (app or website) because it doesn't give me option under Profile. 

I'm on Prepay and naked Fibre.

I also can't create a logon for the naked Fibre because I don't have a phone number!

Please advise how I fix the above issues!  I'm going round in circles.

Thanks

[Dusty2000]

Where are the Vodafone Ninjas that are supposed to answer these queries?  Please don't make me spend 40 minutes to call you!

[Dusty2000]

Just an update Vodafone Ninjas, I have managed to log in to My Vodafone for my fibre and changed the email address to another one I use but I still can't use my main email address in the iOS My Vodafone app or add the fibre connection to it.

[Dusty2000 · Accepted solution]

Thanks for nothing Ninjas.  I did a live chat and was solved right away.  What's the point in sending customers from your help page to this Community just to get ignored?  No good service.