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Admin Fee - How do I close my account online?

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Posts: 1
Registered: ‎18-02-2018

Admin Fee - How do I close my account online?

by WAK_KATH New Poster
Message 1 of 2 (710 Views)

I have recieved an E statement for a home broadband account which hasn't been active since 2012.

The statement states that from 1 March I will be charged a monthly admin fee of $5.

I would like to close the account before I incur a fee, however I am now based in the UK and would prefer not to have to call Vodafone internationally, is there a way to close this account via the website?

 

Thanks

 

Retired Staff
Posts: 3,178
Registered: ‎01-02-2013

Re: Admin Fee - How do I close my account online?

by Retired Staff MikeHales Retired Staff
Message 2 of 2 (690 Views)

@WAK_KATH

Apologies, there's no means to close your account online, you'll need to call, sorry.

m

Product Owner AI & Automated Support
Vodafone New Zealand
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