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About itemised invoice

Starter Poster
Posts: 3
Registered: ‎24-03-2014

About itemised invoice

[ Edited ]
by 021434112 Starter Poster
Message 1 of 6 (849 Views)

Why can we no longer get an itemised invoice as an option.  I keep getting these random charges for Additional txt's but can not see where they have been made to.  I am not aware of taking part in any competions.

Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: READ ME: Premium TXT - the basics

by MikeHales Retired Staff
Message 2 of 6 (845 Views)

@021434112

Thanks for your post. That itemised info is available online in My Vodafone.

Cheers

Product Owner AI & Automated Support
Vodafone New Zealand
Starter Poster
Posts: 3
Registered: ‎24-03-2014

Re: About itemised invoice

by 021434112 Starter Poster
Message 3 of 6 (769 Views)
Not when using an IPad. You can't even view the invoice. I called and spend along time on ph with customer care who initially didn't believe me until I sent a screenshot. Obviously not tested on devices 😄
Posted from Apple iPhone
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Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: About itemised invoice

by MikeHales Retired Staff
Message 4 of 6 (757 Views)

@021434112

 

Are you using the app or website?

Cheers

Product Owner AI & Automated Support
Vodafone New Zealand
Starter Poster
Posts: 3
Registered: ‎24-03-2014

Re: About itemised invoice

by 021434112 Starter Poster
Message 5 of 6 (754 Views)

Hi

im using the website, I wasn’t aware there was an app.

 

Posted from Apple iPad
Business Ninja Adept
Posts: 1,971
Registered: ‎30-09-2014

Re: About itemised invoice

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 6 of 6 (744 Views)

@021434112wrote:

Hi

im using the website, I wasn’t aware there was an app.

 


https://itunes.apple.com/nz/app/my-vodafone-new-zealand/id370880990?mt=8

 

Smiley Happy

NOC Engineer | Vodafone NZ
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