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forgot password for ultra hub how do i recover it

New Poster
annj
Posts: 1
Registered: ‎07-11-2018

forgot password for ultra hub how do i recover it
by annj New Poster

‎07-11-2018 08:36 PM

Message 1 of 2 (1,631 Views)
 
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Retired Staff
MikeHales
Posts: 3,178
Registered: ‎02-02-2013

Re: forgot password for ultra hub how do i recover it
by MikeHales Retired Staff

‎27-11-2018 09:38 PM

Message 2 of 2 (1,540 Views)

@annj

 

If you factory reset the modem - press and hold in the little button next to power on the back, and then you can go back to the default pw etc as per the sticker on the modem.

Cheers

m

Product Owner AI & Automated Support
Vodafone New Zealand
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