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Wireless Modem Status required

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Registered: ‎07-09-2018

Wireless Modem Status required

by CharlotteChurch New Poster
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To a Ninja that can actually help me,

 

After ordering a wireless broadband modem last week, I called the 0800 yesterday to follow up. As we're waiting on our address to be recognized by the vodafone system, i figured we may be able to arrange a pickup from a local store.

 

After being on the phone, transferred 8 times (3 times to 'billing'), repeating my account number and answering security questions each time, after 38 minutes i gave up.

 

I not only am no further forward to understanding when i will have broadband, I also don't have 100gb of data that I was told that woudl be on my phone within 5 minutes.  I don't like to be negative, but i'm starting to feel like it's ground hog day.

 

Thanks

C

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