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Wifi

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Registered: ‎16-01-2019

Wifi

by MattH1 New Poster
Message 1 of 3 (286 Views)

Hi, 

I have been experiencing wifi issues for the past two weeks, the wifi has become very intermittent, dropping out consistently, also the range of the wifi has decreased significantly when the wifi connection works. 

 

The wifi is still detectbale even though no connection can be made. 

I have tried multiple solutions, such as restarting the modem, reseting the modem, moving items away from the modem, we have not changed the location of the modem at all. 

Additionally, I have tried installing a wifi extender to no avail to increase the range. 

Can you please advise on how we can return to normal wifi service. 

Cheers, 

Matt 

Vodafone Ninja Vodafone Ninja
Vodafone Ninja
Posts: 41
Registered: ‎15-08-2016

Re: Wifi

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 3 (223 Views)

Hey there,


If your wifi is detectable but cant connect to the internet, 
Sounds like it could be a modem or connection issue.

Best to get in touch with us or private message us your details so we can take a look into this further

^JJH

Vodafone Ninja Vodafone Ninja
Vodafone Ninja
Posts: 41
Registered: ‎15-08-2016

Re: Wifi

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 3 of 3 (222 Views)

Hey there,


If your wifi is detectable but cant connect to the internet, 
Sounds like it could be a modem or connection issue.

Best to get in touch with us or private message us your details so we can take a look into this further

^JJH

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