Modems & Wi-Fi

[Thomasjoe]

Hi there, my wifi has only been working intermittently for the last two weeks - but mainly not working. This is really problematic as I do work in the evenings which requires the internet. Please reply and arrange to have this problem fixed. I haven't called because I've had bad experiences in the past when calling so I'm very reluctant to try that again.
Thanks
Thomas

[Bogemon]

hi

Could you tell me what band you are using? what is your RGW (modem) ? was it provided by Vodafone. 

Could you also tell me the location of your RGW and if possible PM the RGW serial number? I cant promise a solution but would like to take a look at it before i advise you on any recommendation

Also the solution will not be immediate but i can definitely give you some options.

Regards

Dilhan