Modems & Wi-Fi

[Fontalamh]

I accidentally listed in the wrong forum but I'm here now.

• My Ultra Hub Plus fails to show any connected devices on the Overview tab.
• I cannot set an alternative local dns IP.
• Firmware upgrades fail - over wifi, over ethernet, from multiple devices with multiple firmwares.
• Factory reset helps with the Overview briefly...
• I understand some firmwares don't factory reset properly.

I have 2 questions.

1. Is there any point trying to get this working at home with a simple network of a couple of computers and a few wifi devices?
2. How do I get this working?

[MikeHales]

@Fontalamh

Thanks for your post.

Why are you changing firmware and where are you getting the firmware?

What are the devices that are not showing in Overview?
Cheers

m

[Fontalamh]

Hi,
No devices are showing in overview.
Why am I looking to change firmware? Because I can't set a replacement dns, nothing is showing up in overview* and a factory reset hasn't helped and I'm hopeful that that isn't just how things are. And why not?

I normally start troubleshooting at is it reproducible, does it still happen when I've switched off and on and is everything up to date? Then if its still a problem, let's start fresh. Then I seek assistance. That's where I am.

I'm getting the firmwares from Vodafone.co.nz Are you saying I should look elsewhere?

Thanks
Fon

*I curtailed the list of what's wrong.

[Fontalamh]

I see now that the firmwares are probably for the non plus model so won't work, I thought as the steps were the same the firmware was the same :-/

So that's that avenue closed off meaning I've simply got a broken router.

So how do I get a functioning modem? Or do I cut my losses with the 'freebie'.

Fon