07-05-2020 01:00 PM
Hi there, I recently got my Ultra Hub and I have installed it. I ran a speedtest to see if my performance improved but it did not. I then went into the router portal and found out that it is running on ADSL instead of VDSL. I have a VDSL Ultimate Home Broadband plan and apparently I am only on ADSL 16Mbps down 1.1Mbps Up MAXIMUM.
08-05-2020 09:23 AM
The modem wil lconnect to whatever your line is provisioned at - looks like your line is ADSL and not VDSL for some reason.
15-05-2020 09:43 AM
That's odd. There's fibre rolled out just down the road. Why am I not on VDSL?
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