Modems & Wi-Fi

[pshand]

Hi

    My Ultra Hub will not update No Ip DDNS when its IP address changes. Is this a known problem,or something in settings. When I manually put IP address into No ip page settings the service works fine untill next ip address change.

[Bogemon]

Hi

I checked and tested and it seems to be working fine. How are you initiating the IP change.

I have tried it in the following way

1) power cycling RGW will of course load the module again

2) took off WAN access by unpluging and waited to check if the IP changed after connecting. I ve repeated this about 5 times and every time the NOIP.com Dashboard showed the updated IP address

Regard

Dilhan

[pshand]

Hi Bogemon

  Thanks for looking at this for me. My problem was that neither of those two methods worked for me and I had to manually enter ip in No ip to get it to work. Over time ,I guess when the public ip address changes in the router,it doesnt update No ip and I loose the function of th DDNS.Strangely I have tried both methods this morning and even though I left router powered off for about 10 mins the public ip address never changed when powered back on? Same when I power cycled the fibre connection,so maybe I am not leaving it disconnected long enough to get ip address change? Firmware version 17.1.7875-2461002-CRF731

[pshand]

Hi Bogemon

This may also be of interest in Error log.  Looks like No ip may be rejecting the updates. This may be because address hasn't changed of course.Checked all DDNS settings and they appear to be correct.

Provider: www.Noip.com

Domain : hopto.org

Account name : Same as I use to log into website.

Password:

04/11/2018

12:41:17

myddns_ipv4: IP update not accepted by DDNS Provider

System

04/11/2018

12:41:13

myddns_ipv6: PID '9820' exit WITH ERROR '1' at 2018-04-11 12:41

System

04/11/2018

12:41:13

myddns_ipv6: Service section disabled! - TERMINATE

System

[Bogemon · Accepted solution]

hi

Yup i got that error when i had the wrong Password in it.

Could you redo the DDNS and try again. the username and the password as well.

regards

Dilhan

[pshand]

Had to change to a different password in Noip and hub before error went away. Hopefully this will do the trick. Maybe password was too short for hub to accept, only 6 characters .Thanks for your assistance.

                    Pete

[Bogemon]

Hi Pete

Anytime.

if you come across anything else let us know

Cheers

have a great day

regards

Dilhan

[h4nd]

I seem to be having this trouble too. Elsewhere dyndns is working on an hg659b (so username password are correct) but for a different domain name on this ultrahub, It's not updating, and there appears to be no response to clicking [ Apply ].

How many characters did you use for your new password, please? Uppers / lowers / numerals / puncutation?

I'm using Upper / lower / numerals.

Thanks, cheers, W

[h4nd]

Have just worked out that my (new) modem is _25 (old) firmware. I may update and report back (depending on new firmware complications per http://community.vodafone.co.nz/t5/Broadband-services/Ultra-Hub-firmware-upgrade-wc-9-Oct/td-p/21402...).