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Ultra Hub: 5Ghz broadcast cannot be detected

Starter Poster
Posts: 2
Registered: ‎10-04-2019

Ultra Hub: 5Ghz broadcast cannot be detected

by Kitt Starter Poster
Message 1 of 3 (364 Views)

I recently changed into the Vodafone Ultra Hub and have set up as instructed. I can definitely confirm the 2.4 and 5Ghz is activated and enabled but I cannot still see the 5G network in any of my devices at home. Can anyone help?

Vodafone Ninja
Posts: 448
Registered: ‎21-07-2015

Re: Ultra Hub: 5Ghz broadcast cannot be detected

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 3 (353 Views)

Hi @Kitt 

 

Have you checked that your devices are compatible with the 5Ghz network/frequency?

 

Cheers,

Hamish

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Starter Poster
Posts: 2
Registered: ‎10-04-2019

Re: Ultra Hub: 5Ghz broadcast cannot be detected

by Kitt Starter Poster
Message 3 of 3 (346 Views)
Yes, my cellphone, my desktop and my TV used to be able to connect to 5g in my old Huawei modem.
Posted from Apple iPhone
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