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Sure Signal device has a constant red power indicator, constant white others.

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Posts: 4
Registered: ‎11-12-2018
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Sure Signal device has a constant red power indicator, constant white others.

by JEDavidson Starter Poster
Message 1 of 6 (864 Views)

I installed a new Sure Signal today. The device has a constant red power indicator, constant white internet and constant white signal lights. When I tried a call the cellphone signal light came on white. Yet the power indicator remains red. What's wrong?

Senior Contributor
Posts: 478
Registered: ‎24-08-2008

Re: Sure Signal device has a constant red power indicator, constant white others.

by Senior Contributor coffeebaron Senior Contributor
Message 2 of 6 (858 Views)
Did the phone call work?
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Starter Poster
Posts: 4
Registered: ‎11-12-2018

Re: Sure Signal device has a constant red power indicator, constant white others.

by JEDavidson Starter Poster
Message 3 of 6 (839 Views)

Yes, but it could have been on 3G couldn't it? - there was no way to tell.

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Posts: 4
Registered: ‎11-12-2018

Re: Sure Signal device has a constant red power indicator, constant white others.

by JEDavidson Starter Poster
Message 4 of 6 (837 Views)

Just tried another (successful) call and saw that 'VFNZ Sure' shows on the phone screen -so must be working. So what's with the red button?

Business Ninja Adept
Posts: 947
Registered: ‎30-07-2009

Re: Sure Signal device has a constant red power indicator, constant white others.

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 5 of 6 (832 Views)

Hi @JEDavidson

 

The Power light remains red when turned on.

 

Regards

 

Rochelle

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Registered: ‎11-12-2018

Re: Sure Signal device has a constant red power indicator, constant white others.

by JEDavidson Starter Poster
Message 6 of 6 (780 Views)

Thank you Rochelle. I thought it had to go white like the rest.

john

 

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