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Slow internet speed

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Posts: 4
Registered: ‎15-06-2018

Slow internet speed

by PatrickJohnDuggan Starter Poster
Message 1 of 5 (1,104 Views)

I am in a near new house and we have fibre (Vodafone). I am getting download speeds of around 260mps and I believe I can get speeds well in excess of that (700 -900).  Can you tell me how I can achieve these speeds?

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Retired Staff
Posts: 3,178
Registered: ‎01-02-2013

Re: Slow internet speed

by MikeHales Retired Staff
Message 2 of 5 (1,088 Views)

@PatrickJohnDuggan

Thanks for your post - what plan are you on?
cheers

Mike

Product Owner AI & Automated Support
Vodafone New Zealand
Starter Poster
Posts: 4
Registered: ‎15-06-2018

Re: Slow internet speed

by PatrickJohnDuggan Starter Poster
Message 3 of 5 (1,067 Views)

I am on an unlimited plan. I will be away from my PC for the next 3 days so I'll make contact again when I return.

Cheers

Patrick

Staff
Posts: 134
Registered: ‎02-09-2015

Re: Slow internet speed

by Staff Bogemon Staff
Message 4 of 5 (1,015 Views)

Hi

 

I believe this may be of some help to you if you are on Wi-Fi

 

https://help.vodafone.co.nz/app/answers/detail/a_id/28739

 

 

regards

 

Dilhan

 

Device and CPE Engineer - Fixed Access
Vodafone.

"Please note that I am not a part of the social media team and help out on my own time where possible."
Starter Poster
Posts: 4
Registered: ‎15-06-2018

Re: Slow internet speed

by PatrickJohnDuggan Starter Poster
Message 5 of 5 (968 Views)

Can't log on, forgot my password and username. help?

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