17-06-2018 09:38 PM
1,no 2.4 GHz even after updating firmware (B026) (it seems common issue for HG659 )
2, this issue drives me crazy
this modern has been used for just one year roughly. I have tried many general ways like restarting, updating fwn, factory reset and so on. The status for this wifi modern is soooo weird. I do can browse some webpages via 5 Ghz, But Just some webpages.
18-06-2018 03:09 PM
please,any one can help with that ? Thanks. And is that possible for me to get a free replacement for the modern? Coz I think it might be a hardware issue.
21-06-2018 08:01 PM - edited 21-06-2018 08:02 PM
Hi @Welly1 - have you spoken to our tech team yet? They can arrange a replacement modem for you if they believe yours is faulty, but it's probably best to make sure you've covered all the troubleshooting bases.
21-06-2018 09:52 PM
Hi Lon, thanks for replying me. It is quite weird. now I can browse any webpage and play my game normally after two days from the time I updated the firmware, though it is still showing internet is unavailable and error 8180. I am ok with that for now and not sure if the issue will happen again.
16-10-2018 10:41 PM
not sure if this thread is still active or not, but I am in the same situation, my internet is working fine, but I am getting an 8180 error on the interface, could you suggest a fix to prevent future complications. My router is HG659 and the software version is V100R001C270B011_Dodo, I am willing to provide specifics if needed for the fix.
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