Reply

Server no response error code 8180 (HG659)

Starter Poster
Posts: 3
Registered: ‎17-06-2018

Server no response error code 8180 (HG659)

by Welly1 Starter Poster
Message 1 of 6 (2,059 Views)

Issue: 

1,no 2.4 GHz even after updating firmware (B026) (it seems common issue for HG659 )

2, this issue drives me crazy

error2.png

error1.pngthis modern has been used for just one year roughly. I have tried many general ways like restarting, updating fwn, factory reset and so on.  The status for this wifi modern is soooo weird. I do can browse some webpages via 5 Ghz, But Just some webpages.

Starter Poster
Posts: 3
Registered: ‎17-06-2018

Re: Server no response error code 8180 (HG659)

by Welly1 Starter Poster
Message 2 of 6 (2,035 Views)

please,any one can help with that ? Thanks. And is that possible for me to get a free replacement for the modern? Coz I think it might be a hardware issue. 

Community Manager
Community Manager
Posts: 1,531
Registered: ‎29-02-2012

Re: Server no response error code 8180 (HG659)

[ Edited ]
by Community Manager Community Manager
Message 3 of 6 (1,989 Views)

Hi @Welly1 - have you spoken to our tech team yet? They can arrange a replacement modem for you if they believe yours is faulty, but it's probably best to make sure you've covered all the troubleshooting bases.

Starter Poster
Posts: 3
Registered: ‎17-06-2018

Re: Server no response error code 8180 (HG659)

by Welly1 Starter Poster
Message 4 of 6 (1,979 Views)

Hi Lon, thanks for replying me. It is quite weird. now I can browse any webpage and play my game normally after  two days from the time I updated the firmware, though it is still showing internet is unavailable and error 8180. I am ok with that for now and not sure if the issue will happen again. 

 

 

Community Manager
Community Manager
Posts: 1,531
Registered: ‎29-02-2012

Re: Server no response error code 8180 (HG659)

by Community Manager Community Manager
Message 5 of 6 (1,963 Views)

That is really odd! Glad it's working for now, but please let us know if its bothersome again.

New Poster
Posts: 1
Registered: ‎16-10-2018

Re: Server no response error code 8180 (HG659)

by reece6953 New Poster
Message 6 of 6 (1,403 Views)

not sure if this thread is still active or not, but I am in the same situation, my internet is working fine, but I am getting an 8180 error on the interface, could you suggest a fix to prevent future complications. My router is HG659 and the software version is V100R001C270B011_Dodo, I am willing to provide specifics if needed for the fix.

Stats
  • 5 Replies
  • 1y ago
  • 2,060 Views
  • 1 Kudo
  • 3 Contributors