Modems & Wi-Fi

[ali]

My Samsung 3 lite tablet is giving out of range message when I try and connect thru our new ultra hub network. Other devices seem ok (iPad and lap top).

Any ideas??

[MikeHales]

@ali

I think the Lite uses 2.4GHz for Wi-Fi, so would check 2.4GHz channel is turned on on Ultra Hub. If it is on, perhaps change the name and try to connect tablet to renamed channel.

iPad etc would use the 5GHz channel.

Cheers 

[ali · Accepted solution]

Thanks. Yes that did solve it, such a pity that we were first told that we couldn’t configure both.