Hi, Ive just brought a new Samsung J2Pro and am having trouble getting my WiFi connected. I've entered the password on the bottyom of the modem but I keep getting the messwage that this password is incorrect. What am I dpoing wrong please?
The section that says password on a bottom of a modem is normally for logging into the modems control interface with a web browser, not to connect to it via WiFi. The bit that says "WiFi Key" is normally the password to connect to your WiFi. The "SSID" is the default WiFi name you need to look for on the list of WiFi networks to try to connect to.
The thing is those are the default SSID and WiFi Keys and can be changed by connecting to the modem with a web browser and changing them.
Also make sure the WiFi light is turned on on you modem as I helped out someone once who had accidentally turned their WiFi on their modem off with the WiFi button on the unit and had been trying to connect to their neighbors modem that was the same model as theirs and had the same default SSID.