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Landline cannot receive calls

Starter Poster
Posts: 10
Registered: ‎20-05-2015

Landline cannot receive calls

by G-Scrimgeour Starter Poster
Message 1 of 3 (222 Views)

Fibre connection was switched on on 29 December but could not get Modem to connect to internet.  A service techician called by yesterday and sorted out the problem - which was appreciated.  However, our landline does not receive incoming calls (but outgoing calls can be made.)

What is the solution to this problem please?

Starter Poster
Posts: 10
Registered: ‎20-05-2015

Re: Landline cannot receive calls

by G-Scrimgeour Starter Poster
Message 2 of 3 (216 Views)

Just to clarify this matter....I have rebooted the Modem and checked that all cables are correctly fitted but this has had no effect.

 

Retired Staff
Posts: 21,199
Registered: ‎06-08-2008

Re: Landline cannot receive calls

by johnr Retired Staff
Message 3 of 3 (208 Views)

@G-Scrimgeour  Call Vodafone with the serial number to the modem

Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out www.geekzone.co.nz
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