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How safe is Huawei device

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Starter Poster
Posts: 2
Registered: ‎07-12-2018
Accepted Solution

How safe is Huawei device

[ Edited ]
by DFL Starter Poster
Message 1 of 3 (1,102 Views)

Hi Vodafone

 

Vodafone sent us a new modem made by Huawei for Home Wireless Broadband today. We did not ask for this.

 

They said that our current broadband service will be switched off and will switch us to a new monthly plan( 60GB $49.99 ) from 16 December. We did not ask for this too.

 

We are happy with our current plan and are concerned with using devices made by Huawei.

 

Would that be possible for us to continue on our current plan ( Unlimited $54.99)?

 

If it’s ok, we will return the new modem to Vodafone.

 

Look forward to hearing from you soon.

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Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: How safe is Huawei device

by MikeHales Retired Staff
Message 2 of 3 (1,052 Views)

@DFL

 

Best to call us to speak to our broadband team - 0800 438 448 - would be surprised if plan changed without notification. What is your concern with the Huawei device?

Cheers

m

Product Owner AI & Automated Support
Vodafone New Zealand
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Starter Poster
Posts: 2
Registered: ‎07-12-2018

Re: How safe is Huawei device

by DFL Starter Poster
Message 3 of 3 (1,027 Views)

Thank you for your prompt reply.

 

Vodafone said we could stick to our current plan so we returned the new modem to Vodafone today.

 

I've heard a lot of negative rumors about Huewei phones and devices in the past few years so am feeling a little awkward about them.

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