I have tried fixing this myself for a while now and have been in contact with the techs over the phone and no one seems to be able to fix my problem. I have got a FibreX max plan for 1gigabit connection. On my previous house my computer was right next to the router and connected via ethernet cable and it will be getting around 800mb/s connection. We moved to a new house and got a new connection set up however the router is about 10m away from the router so I bought a cat6 10m long ethernet cable. No matter what I do I cant seem to get that speed back. I am only getting 220mb/s now and I have bought 2 new cat6 cables to test if its a faulty cable. I have tested my laptop on the same cables and exactly the same speeds. This is not the same fibrex hub that what I had from my previous house.
The weird thing is that my phone that is connected via 5g is getting 350-400mb/s download. I find it hard to believe that being a 10m cable will drop my speed down 4x and causes my 5g wifi speed to be faster than ethernet.
I believe I have the Ultra Hub router that was provided by Vodafone also I am testing my connection using my desktop. The desktop is connected to the router via 30m Cat6 Ethernet cable. I have tried 2 brand new cables alreayd thinking that was the issue.
There are currently 3 devices connected to the router. TV, PS4, Computer. I have tried juggling the ethernet port around to no avail.