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Delay in broadband request

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New Poster
Posts: 1
Registered: ‎19-10-2018

Delay in broadband request

by ianjrice10 New Poster
Message 1 of 2 (591 Views)

Hi there,

I just ordered a broadband connection in my aparpment and I requested this to be sent to me ASAP (we already have fibre connected just need the modem sent out). However when the order was confirmed it said you would start this process on November 13th. Is this considered ASAP? Ideally would like this sent to me much earlier.

Thanks

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Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: Delay in broadband request

by MikeHales Retired Staff
Message 2 of 2 (572 Views)

@ianjrice10

So there is an existing fibre connection from another provider and that was covered in your order?

Cheers

m

Product Owner AI & Automated Support
Vodafone New Zealand
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