Modems & Wi-Fi

[DavidMcCormick]

Hi there,

The internet is dropping on multiple phones, laptops throughout the house.

It even drops when i can directly see the modem within 2m from my laptop.

Do I have to call someoneto get a new modem? or can someone ring me as I don't see why I need to waste time on hold.

Thanks,
David

[sebastianbd]

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@DavidMcCormick wrote:

Do I have to call someoneto get a new modem? or can someone ring me as I don't see why I need to waste time on hold.

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There is no wait time at the moment , so there would be no time on hold.