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voicemail unavailable

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Posts: 3
Registered: ‎07-02-2018
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voicemail unavailable

by cwprobst Starter Poster
Message 1 of 8 (1,894 Views)

Hi,

 

I have an issue with my voicemail - when I call it from my cellphone it asks me to enter my number and the says that my voicemail is currently unavailable.

 

When I get a call that is diverted to the voicemail, it does not pick up but goes to busy.

 

I have been trying to resolve that with customer support, but had to give up after a number of unsuccesful attempts since I was boarding a plane.

 

Has anybody had the same issue and found out how to fix it?

 

Thanks Christian

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Business Ninja Adept
Posts: 2,112
Registered: ‎30-09-2014

Re: voicemail unavailable

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 8 (1,860 Views)

Hi

 

Please private message me your mobile number. I will get it sorted.

 

Thanks

Sebastian

NOC Engineer | Vodafone NZ
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New Poster
Posts: 1
Registered: ‎19-02-2020

Re: voicemail unavailable

by heather18 New Poster
Message 3 of 8 (567 Views)

Hey, 

I'm having the exact same issues and have so for a few months now. Have tried calling Vodafone twice and spent so long on hold to no avail. 
please help.

 

Posted from Apple iPhone
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Starter Poster
Posts: 3
Registered: ‎07-02-2018

Re: voicemail unavailable

by cwprobst Starter Poster
Message 4 of 8 (553 Views)

Hi Heather, @sebastianbd solved this for me. Good luck /Christian

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Business Ninja Adept
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Registered: ‎30-09-2014

Re: voicemail unavailable

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 5 of 8 (536 Views)

@heather18 wrote:

Hey, 

I'm having the exact same issues and have so for a few months now. Have tried calling Vodafone twice and spent so long on hold to no avail. 
please help.

 


Hi There


Replied to your PM.

 

This is fixed now.

 

Best Regards,

Sebastian

NOC Engineer | Vodafone NZ
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Business Ninja Adept
Posts: 2,112
Registered: ‎30-09-2014

Re: voicemail unavailable

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 6 of 8 (1,849 Views)
Should be fixed now. Can you please check?
NOC Engineer | Vodafone NZ
Posted from Apple iPhone
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New Poster
Posts: 1
Registered: ‎23-08-2020

Re: voicemail unavailable

by Gifkinsnz New Poster
Message 7 of 8 (95 Views)
Hi are you able to help me I am having the same issue and. Customer service can't help me
Posted from Huawei STK-L22
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Business Ninja Adept
Posts: 2,112
Registered: ‎30-09-2014

Re: voicemail unavailable

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 8 of 8 (83 Views)

@GifkinsnzSure can you please private message me your number and I'll take a look.

 

Best Regards,

Sebastian

NOC Engineer | Vodafone NZ
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