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"Great News - when your $19 Prepay plan renews in March you'll be on our latest My Flex plan ..."

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Registered: ‎21-03-2018

Re: "Great News - when your $19 Prepay plan renews in March you'll be on our latest My Flex pla

by LianneNees New Poster
Message 21 of 21 (307 Views)

It would have been nice to have been informed before I "topped up" that I would be moved to this 'my flex $18' plan. Communication (It is the process by which we share information, cultivate relationships, express our thoughts and feelings, and assign and convey meaning to create a shared understanding) of this change would have been greatly appreciated (to value or regard highly; place a high estimate on) so I wasn't surprised, and was able to understand what this change means in the way I use my phone.

I was very happy to have carry-over data and to top up every 30 days. NOT good enough Vodafone.

We have had to change our email address, now the pre-pay plan, what other 'plans' do you have instore for your long time customers please.

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