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other voicemail access

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Starter Poster
Posts: 2
Registered: ‎17-01-2019
Accepted Solution

other voicemail access

by annet Starter Poster
Message 1 of 5 (1,082 Views)
Hi Please advise for a pre-pay Vodafone mobile, is there any fee to pay for calling this number: 083210 This number is to access the voicemail of a Spark's landline. Thanks.
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Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: other voicemail access

by MikeHales Retired Staff
Message 2 of 5 (1,063 Views)

@annet

 

Thanks for your post. Yes, this would be charged as a call.

cheers

m

Product Owner AI & Automated Support
Vodafone New Zealand
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Starter Poster
Posts: 2
Registered: ‎17-01-2019

Re: other voicemail access

by annet Starter Poster
Message 3 of 5 (1,040 Views)

Hi Mike

 

Thank you for your prompt reply.  When it is charged as a call, will it be charged against the minutes included in a prepay plan? Or will it be charged against the credit in my prepay account and if so, how much will be the charge?

 

Thanks very much.

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Business Ninja Adept
Posts: 2,075
Registered: ‎30-09-2014

Re: other voicemail access

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 4 of 5 (1,025 Views)

@annet wrote:

Hi Mike

 

Thank you for your prompt reply.  When it is charged as a call, will it be charged against the minutes included in a prepay plan? Or will it be charged against the credit in my prepay account and if so, how much will be the charge?

 

Thanks very much.


No it won't come out of the minutes in your prepay plan. 083210 is not a person-to-person call (to a NZ mobile or landline which included minutes are intended for) it is a 'special' number.

 

I'm not 100% sure on the cost but I will check and come back to you.

 

Thanks

NOC Engineer | Vodafone NZ
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Business Ninja Adept
Posts: 2,075
Registered: ‎30-09-2014

Re: other voicemail access

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 5 of 5 (1,023 Views)

Well I just made a test call from my mobile and was charged $0.00

 

Hopefully the same will apply to your prepay plan.

 

Thanks

NOC Engineer | Vodafone NZ
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