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e-sim support and functionality

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Starter Poster
Posts: 10
Registered: ‎10-01-2016

Re: e-sim support and functionality

by michaelemery Starter Poster
Message 91 of 104 (811 Views)

After struggling to get any straight answers from Vodafone, a Spark representative (Te Awamutu store) advised me that Spark have a 6 month exclusive contract (to enable Apple Watch Support) that expires at the end of March 2020. She wasn't clear on what this exclusive contract was for (e-Sim or some other enabling technology/licence), but she was adamant that no other competitor would be able to offer Apple Watch (e-sim?) support until after March 2020. The facts are a bit sketchy, but it's more "information" than Vodafone have offered.

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Expert Contributor
Posts: 859
Registered: ‎21-05-2015

Re: e-sim support and functionality

by Expert Contributor Expert Contributor
Message 92 of 104 (369 Views)

I wonder if this had been delayed due to Covid19?

The website still says Mid 2020.

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Regular Poster
Posts: 21
Registered: ‎24-05-2019

Re: e-sim support and functionality

by Regular Poster bdempsey86 Regular Poster
Message 93 of 104 (356 Views)
Iv got my watch set up with spark in giving Vodafone till June for an update and if not available by august my whole household will shift to spark
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Starter Poster
Posts: 2
Registered: ‎17-02-2017

Re: e-sim support and functionality

by SamMajor Starter Poster
Message 94 of 104 (180 Views)

they changed the timeline to 2021.....i guess another 12 mth to wait at least

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Frequent Poster
Posts: 30
Registered: ‎26-06-2016

Re: e-sim support and functionality

by Frequent Poster puns1973 Frequent Poster
Message 95 of 104 (175 Views)
😂😂😂🥳🥳🥳 already have it at Spark
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Regular Poster
Posts: 18
Registered: ‎21-05-2018

Re: e-sim support and functionality

by Regular Poster rabsoft Regular Poster
Message 96 of 104 (174 Views)
Where did you find out about the timeline change ?

I moved my whole family to spark at Christmas. I had been with voda for over 20 years and now with spark. I have to admit I get better coverage now that I am with spark as well
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Expert Contributor
Posts: 859
Registered: ‎21-05-2015

Re: e-sim support and functionality

by Expert Contributor Expert Contributor
Message 97 of 104 (176 Views)

@rabsoft wrote:
Where did you find out about the timeline change ?

I moved my whole family to spark at Christmas. I had been with voda for over 20 years and now with spark. I have to admit I get better coverage now that I am with spark as well

https://www.vodafone.co.nz/mobile/esim/

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Regular Poster
Posts: 18
Registered: ‎21-05-2018

Re: e-sim support and functionality

by Regular Poster rabsoft Regular Poster
Message 98 of 104 (174 Views)
Vodafone used to be a leader in the new technology now they only seem to be playing catch up and are getting further behind all the time
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Expert Contributor
Posts: 859
Registered: ‎21-05-2015

Re: e-sim support and functionality

by Expert Contributor Expert Contributor
Message 99 of 104 (163 Views)

@rabsoft wrote:
Vodafone used to be a leader in the new technology now they only seem to be playing catch up and are getting further behind all the time

Ohh didn't you know about Covid19? A lot of businesses are having to Tighten their belts.

The money just isin't there anymore.

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Starter Poster
Posts: 10
Registered: ‎10-01-2016

Re: e-sim support and functionality

by michaelemery Starter Poster
Message 100 of 104 (114 Views)

Vodafone initially told us the technology would be ready by mid-2019. They stayed quiet for the whole year before announcing it would be launching in mid-2020, then right at the very last minute they retracted their promise (blaming it on COVID-19 of course), and are now starting in 2021. So how do two months of lock-down add one year to the release date, after they had supposedly been working on it for the seven months before lockdown? And they were already one year late. It seems like one broken promise after another to stall customers from jumping to Spark.

 

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