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bill issue

Starter Poster
Posts: 3
Registered: ‎12-05-2018

bill issue

by NiaWilliams Starter Poster
Message 1 of 2 (605 Views)

Hi there,

 

I have written before same issue.it hasn't been sorted. I am still receiving a bill,  for a plan I used to be on about a year and a half maybe more ago. now I don't owe anything. so it's a waste of time sending me a bill every month to tell me im -0.01cr. This is not the first time this has happened. is this like what happens when you finish a plan and go back to prepaid for everyone or I'm the unlucky one.

Can yall just like delete the bill on my account in general. 

 

Cheers, 

Nia

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Retired Staff
Posts: 3,178
Registered: ‎01-02-2013

Re: bill issue

by MikeHales Retired Staff
Message 2 of 2 (556 Views)

@NiaWilliams

Thanks for the post and apologies for the hassle.

Please message me - click on my name - with the account number and I'll get onto the billing team.

Cheers

m

Product Owner AI & Automated Support
Vodafone New Zealand
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