auto top up makes no sense

New Poster
Posts: 1
Registered: ‎01-03-2018

auto top up makes no sense

[ Edited ]
by kozzie99 New Poster
Message 1 of 2 (524 Views)

So I see that the only  option for auto top up is to top up when balance drops below $5. What is the point of this? If my plan renews before my balance is topped up do I loose my carry over data and minutes? 


 Topping up after my prepay plan has renewed is pointless. It woudl better if you could set  the minumn level to top up against e.,g top up if balance falls below $20 if you are on a $19 prepay then this would ensure you always have money in your  account to cover the plan.




Community Manager
Posts: 3,172
Registered: ‎02-02-2013

Re: auto top up makes no sense

by Community Manager Community Manager
Message 2 of 2 (461 Views)


Thanks for your post and feedback. I will pass that onto the team



Product Owner AI & Automated Support
Vodafone New Zealand
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