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Vodafone stores don't have direct numbers?

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Expert Contributor
Posts: 859
Registered: ‎21-05-2015

Vodafone stores don't have direct numbers?

[ Edited ]
by Expert Contributor Expert Contributor
Message 1 of 5 (361 Views)

Hi Team,

 

 

 

I was wondering why all Vodafone stores don't have local numbers and haven't for years?

I see 2Deg and Spark stores all have local direct dial numbers...

 

 

 

Thanks

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Retired Staff
Posts: 21,160
Registered: ‎06-08-2008

Re: Vodafone stores don't have direct numbers?

by johnr Retired Staff
Message 2 of 5 (357 Views)

@Christopher  Cause they are not a call centre! Stores are for walk in customers

Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out www.geekzone.co.nz
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Expert Contributor
Posts: 859
Registered: ‎21-05-2015

Re: Vodafone stores don't have direct numbers?

[ Edited ]
by Expert Contributor Expert Contributor
Message 3 of 5 (355 Views)

@johnr wrote:

@Christopher  Cause they are not a call centre! Stores are for walk in customers

 

That's a rude reply!

Most other stores can be rung 

Just jeans

Computer lounge 

Pb Tech etc 

 

The only ones I know of that go though to a call centre is Noel Leeming and Vodafone 

 

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Retired Staff
Posts: 21,160
Registered: ‎06-08-2008

Re: Vodafone stores don't have direct numbers?

[ Edited ]
by johnr Retired Staff
Message 4 of 5 (347 Views)

@Christopher  Not a rude reply at all, So what is the actual issue?

 

This is the way it is!

Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out www.geekzone.co.nz
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Expert Contributor
Posts: 859
Registered: ‎21-05-2015

Re: Vodafone stores don't have direct numbers?

by Expert Contributor Expert Contributor
Message 5 of 5 (343 Views)

No Issue!

was just wondering haha

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