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Vodafone Prepaid Data disappeared

New Poster
Posts: 1
Registered: ‎13-02-2018

Vodafone Prepaid Data disappeared

by Aurelian New Poster
Message 1 of 2 (708 Views)
Hey,
My Vodafone Prepaid Data just disappeared the second time! The first time it was gone a cuple of houses after I topped up. So I went to the Vodafone store, and they sad it was used, even I didn't use so much! my iPhone even showed in the statistics that not even a close amount was used in that time... but they couldn't help me so I bought more data. I get the conformation text that my data was toped up, i put the phone on flight mode, go home and put it on again and all the Data is gone. And this time I didn't use any data at all!!! So it has to be a problem with Vodafone! Can Anyone help me?
Posted from Apple iPhone
Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: Vodafone Prepaid Data disappeared

by MikeHales Retired Staff
Message 2 of 2 (698 Views)

@Aurelian

Oh no, that's not good, please give us a call on 777 so we can look into your connection.

Sorry for the hassle.

m

Product Owner AI & Automated Support
Vodafone New Zealand
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