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Vodafone Prepaid Data disappeared

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Posts: 1
Registered: ‎13-02-2018

Vodafone Prepaid Data disappeared

by Aurelian New Poster
Message 1 of 3 (815 Views)
Hey,
My Vodafone Prepaid Data just disappeared the second time! The first time it was gone a cuple of houses after I topped up. So I went to the Vodafone store, and they sad it was used, even I didn't use so much! my iPhone even showed in the statistics that not even a close amount was used in that time... but they couldn't help me so I bought more data. I get the conformation text that my data was toped up, i put the phone on flight mode, go home and put it on again and all the Data is gone. And this time I didn't use any data at all!!! So it has to be a problem with Vodafone! Can Anyone help me?
Posted from Apple iPhone
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Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: Vodafone Prepaid Data disappeared

by MikeHales Retired Staff
Message 2 of 3 (805 Views)

@Aurelian

Oh no, that's not good, please give us a call on 777 so we can look into your connection.

Sorry for the hassle.

m

Product Owner AI & Automated Support
Vodafone New Zealand
Starter Poster
Posts: 3
Registered: ‎07-11-2019

Re: Vodafone Prepaid Data disappeared

by Jonell97850 Starter Poster
Message 3 of 3 (83 Views)
Did you manage to get this sorted? Hubby had almost 9GB yesterday and only topped up 2GB but today it is showing under 5GB left. How is this even possible?
Posted from Generic Android 2.0
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