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Vodafone Mobile Insurance Help

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Starter Poster
Posts: 11
Registered: ‎23-11-2017

Vodafone Mobile Insurance Help

by dupl3x Starter Poster
Message 1 of 5 (692 Views)

So I had a iPhone 6S, signed up on 24 month payoff etc with a Red plan. Paid it off within 12 months.

Just upgraded to iPhone X, paid outright thinking I could keep my phone insurance. However after paying the lady said I couldn't.. Is there anyone to insure my phone? I'm still on the same number/plan..I ended up canceling my phone insurance since I no longer user that phone.

 

 

Community Manager
Posts: 3,142
Registered: ‎02-02-2013

Re: Vodafone Mobile Insurance Help

by Community Manager Community Manager
Message 2 of 5 (687 Views)

@dupl3x

Would check with whomever you have your house insurance with, especially given value of iPhone X. Additionally, PhoneInsure wouldn't cover full value if you have a 256GB version anyhow.

You'll need to make a clear note with your insurance provider - check on their item value limit etc.

Product Owner AI & Automated Support
Vodafone New Zealand
Starter Poster
Posts: 11
Registered: ‎23-11-2017

Re: Vodafone Mobile Insurance Help

by dupl3x Starter Poster
Message 3 of 5 (674 Views)

I've only got the 64GB, and don't have home insurance.

Maybe I'll look into contents insurance.

Starter Poster
Posts: 11
Registered: ‎23-11-2017

Re: Vodafone Mobile Insurance Help

by dupl3x Starter Poster
Message 4 of 5 (666 Views)

I spoke to Vodafone support via phone.

They said if I purchased the phone form Vodafone, even if outright I can get phoneinsure.

Can anyone confirm?

Community Manager
Posts: 3,142
Registered: ‎02-02-2013

Re: Vodafone Mobile Insurance Help

by Community Manager Community Manager
Message 5 of 5 (664 Views)

That is correct

Product Owner AI & Automated Support
Vodafone New Zealand
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