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VoLTE Questions

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Registered: ‎24-10-2017

Re: VoLTE Questions

[ Edited ]
by kennedyt Starter Poster
Message 11 of 16 (425 Views)

and to add, I needed to figure the solution to the "not been able to send a SMS" by myself as Vodafone technical support had no clue.

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Registered: ‎24-08-2008

Re: VoLTE Questions

by Expert Contributor Expert Contributor
Message 12 of 16 (419 Views)
Was this Nokia handset sourced from Vodafone NZ?
Posted from Samsung SM-G973F
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Re: VoLTE Questions

by kennedyt Starter Poster
Message 13 of 16 (413 Views)

No, It was sourced from Harvey Norman, As far as I know, Vodafone are no longer offering Nokia phones 

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Re: VoLTE Questions

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by Expert Contributor Expert Contributor
Message 14 of 16 (411 Views)
I think all the Nokia phones are supplied through Spark, so it is up to Spark to get this fixed. It is not a Vodafone supported handset. I believe it is a known issue though, so there may be a fix coming in future.
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Re: VoLTE Questions

by kennedyt Starter Poster
Message 15 of 16 (386 Views)

Thank you for getting back to me, I have been a Vodafone customer since the begining aand also a fan of Lumia phones,. I look forward to the fix, (I have since discovewded that itis not just Noklia phones who have the problem, also Xiomi phones. Tony

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Registered: ‎17-12-2014

Re: VoLTE Questions

by computersmith64 Starter Poster
Message 16 of 16 (349 Views)

I have the same problem with a Nokia 6.2 that I set up yesterday. This morning I discovered I couldn't send texts while at home, but when I was out in a marginal coverage area (the phone dropped back to 3G) all of a sudden I could send them. I finally figured out that turning off VoLTE fixed the problem. Hopefully Vodafone will start supporting the VoLTE on Nokia phones soon.

 

- Colin.

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