I have asked an in-store person, and an online tech support agent to look into why I cannot connect to my laptop with my mobile phone.
I signed up for a 12GB plan, and within the first few months Vodafone had a change of ownership, and I was offered to upgrade to an unlimited plan. I said yes on the proviso I was still able to tether my phone to my laptop. I have not required to do so for some time, so I forgot all about this...and now when I try, it sees the wifi connection and just indefinitely tries to connect.
Is there an account issue? It surely cannot be a phone issue (Samsung Galaxy S10) as there are very few options to possibly set, and it cannot be a laptop issue, as I have tried this on 2 separate latops, and a tablet...all of which offer the same result.